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CE462
1.0 hr Lines of Communication
Chuck Bombard, RN, MHA, CPHQ, FACHE
Course Objectives:
The goal of this program is to impress upon nurses the importance of clear, accurate, and timely communication, both verbal and written, in providing safe and effective care to patients. After studying the information presented here, you will be able to :
- Describe the patient safety issues associated with transcribing verbal and telephone orders.
- List The Joint Commission's unacceptable abbreviations, acronyms, and symbols.
- Discuss the importance of handoff communication and timely and accurate reporting of critical test results.
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