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CE420
1.0 hr Telephone Triage: Help Is Just a Call Away

Connie Goldsmith, RN, MPA

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Course Objectives: The goal of this program is to inform nurses about the growing specialty of telephone triage nursing. After studying the information presented here, you will be able to:
  • Describe three purposes of standardized guidelines.
  • Name four settings where telephone triage nurses may perform their jobs.
  • Discuss how telephone triage nursing uses the nursing process.


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